LTesla boss Elon Musk assured Twitter on Friday evening that the situation should be back to normal after a server outage that prevented the brand’s cars from starting for several hours.
“It should come back online now,” said Elon Musk, who reported a problem with network traffic. In other words, perhaps a management of growth due to the high proportion of “geeks” among Tesla buyers, suddenly forbidden to stay in their cars.
“Our apologies, we will take steps to ensure this does not happen again,” added Elon Musk, the man who brings SpaceX rockets back to their launch pad.
Earlier, he had responded to a South Korean Tesla user who said he was facing a server problem connecting his Tesla Model 3 to his Apple app. This driver explained that he could not start his car with his phone, but only thanks to the key in the form of a card he had with him.
Other testimonials on Twitter reported on this breakdown: “I’m stuck an hour from my house because I normally use my phone to start my car”, “I can’t open my car”. A fatal overconfidence when Tesla has foreseen this situation with an electronic card capable of unlocking the doors. A Tesla is ultimately like other cars, a physical key is very useful when the cloud slips.
“Hundreds of Tesla owners are stuck outside their cars. (…). I am one of them. They said we’d help the environment by owning an electric car, but walking isn’t what I was thinking,” quipped another user, explaining that he did have his card but it stayed in. the car interior. A damaging lightness for those who grant all the virtues and a little more to electronics.
Identical testimonies had been reported on the social network from several countries, including the United States, Canada, Denmark and Germany.