“Tesla should listen to its customers”, on the opening of the Supercharger network

Following our recent article on the problems posed by the Audi E-tron to Superchargers, we have had a number of feedback from our readers… Since we are a contributory media and we want to give a voice to those who follow us, we have decided to dedicate this article to them.

Indeed, as we all know, the opening of the Tesla network to electric vehicles of all brands aroused great hope, as well as many controversies. As usual, not everything is as simple as we would like… And the Supercharger network has paid the price.

Charging issues for non-Tesla vehicles

Some cars fail to charge properly, or at least not as easily as Teslas. However, this is one of the marketing arguments. Also, not all Tesla owners are not a big fan of this opening of the network. For them, what was the guarantee of quality and exclusivity can turn out to be disappointing. Especially if customer service is not always there, as some of our readers seem to indicate.

An Internet user thus legitimately asks: when will there be free access to all electric vehicles? IONIC 5 also having issues with the Supercharger. Another illustrates our point by saying that he bought a Tesla for the charging stations. If they are not available, he will therefore opt for another brand when he has to change his car. And how many are in this case?

The need to adapt?

The fact that non-Tesla vehicles refuse to adapt to its charging system, rather than developing one, annoys more than one. However, a little common sense and courtesy on the part of users between them can sometimes make it possible to improve or unblock a situation.

Don’t hesitate to think of others! And it is up to the manufacturers to adapt… In particular with CCS extensions which would not be complicated to manufacture and develop. In short, the solutions exist as long as we take the trouble to look for them and study them. A more virtuous use of Superchargers would benefit everyone.

Technical issues to consider

tesla supercharger

It should be noted, however, that Tesla cables tend to be too short. For any location other than rear left or front right – and really in the corners – the charging cables may actually be too short for some car owners.

Note for the brand: do not hesitate to rethink their length to avoid upsetting network users, whether they are Tesla owners or not! Or, install through parking spaces that eliminate this problem. Or dedicate certain terminals to vehicles not belonging to the brand!

After the technical issues, some cars like the DS3 Crossback ETense are also having trouble connecting to the charging station. Maybe a software problem that should be discussed between manufacturers?

Or to punish?

A user insists on the need to sanction uncivil behavior, like the owner of this Audi who takes up the equivalent of three terminals to recharge. Especially since it has access to other charging points such as those offered by Ionity for example! Especially since it is a dead loss for Tesla not to make its charging stations profitable.

It would therefore be necessary to toughen the law to punish this type of individual… And to standardize the taking of images or videos to be transmitted to the judicial authorities in order to denounce actions harmful to other users. Let’s not forget that this kind of behavior is not reserved for EV owners. Combustion-powered cars park with impunity in public charging places… This must change!

A bad for a good ?

Still, the mentality of the Tesla community seems to have evolved, at least that’s what is denounced in the comments. For those who defend the opening of the network: if access is free, it will benefit ultimately to all.

Indeed, better use of the network would make it possible to develop ever more terminals / charging points. And that is good for everyone! Finally, let’s be logical, if we want to take advantage of all the electric charging networks, we have to share ours.

On the other hand, we agree that if the opening is poorly prepared, which seems to be the case, the virtuous effect is much less. Thus, without concrete practical tests, everyone loses (but not the competitors!), underlines a user.

Some suggestions or explanations

Moreover, it is true that it would be logical that Tesla vehicles can benefit in priority from the charging network dedicated to them… For example, a certain percentage of headstones could be for non-Tesla and/or non-peak times. This would encourage other manufacturers to develop their own network.

Let’s keep in mind that Tesla did not make this decision for nothing. The idea of ​​making more money than subsidizing your charging system should have had something to do with it… Indeed, maintaining a network of such scope is very expensive.

Still, some dissatisfaction has been expressed… Now it’s up to Tesla to take it into account!

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