Patient advocates denounce the way private doctors calculate the fees billed to complementary after hospitalization.
Suffering from gallbladder stones, Annie had two surgeries – to remove the stones and then the gallbladder. This patient has supplementary insurance, which paid nearly 10,000 francs, in addition to the approximately 6,500 francs sent to her basic insurance.
Surprised by this invoice, the Vaudoise contacted the establishment which had taken care of her. Which replied that everything was correct. She then turned to the Fédération romande des consommateurs (FRC) which, with the help of the Swiss Federation of Patients (FSP), embarked on a tedious investigation, the details of which will be published on 2 May by the FRC.
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