Reimbursement of care, Vitale card, bank details… Health insurance warns of scams

Health Insurance calls for caution in the face of phishing attempts in a press release released this Thursday, April 7.

“Throughout the year, multiple phishing campaigns impersonating the Health Insurance are circulating,” said the latter in a press release released on Thursday, April 7. Health Insurance specifies that these “scams” take the form of “messages” inviting policyholders to “complete a form with personal data”, such as bank details, “under the pretext of receiving reimbursement for treatment or paying expenses. dispatch for sending a new vital card”.

Calling for caution, Health Insurance recalls that it “never requests the transmission, by email or SMS, of personal elements (bank details, medical information, social security number, or password)”. “Only exchanges of information via the Ameli account are secure,” she insists. “All messages of this type, outside the space of the Ameli account, are attempts at ‘phishing'”, that is to say phishing.

In order to ensure that a message does indeed come from Health Insurance, the latter advises checking that the sender’s address is [email protected]; or to go directly to its site or the application and connect to its account, “in complete safety”.

At the beginning of February, the Health Insurance had already alerted on fraudulent calls and messages relating to the new Mon Espace Santé teleservice. The hackers offered policyholders to help them create their Health Space “by asking in particular to enter the ‘France Connect’ identifiers to access the digital service”, she recalls, underlining a high risk of identity theft that could affect various services, such as taxes.

“The tax number, connection identifiers, etc. to connect to the accounts of other administrations, such as taxes, are not requested by the Health Insurance”, she assures, although “in certain cases , to secure calls, Health Insurance advisers may ask for some of the bank details, but never all of them, and never any password, even temporary.

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