Floods: The valuable role of insurance

Two days after the floods, the people affected must declare the damage and losses to their insurance as soon as possible. Whether or not the state of natural disaster is triggered, it is the insurance companies that will be able to set up the compensation process.


Christelle Valentino lives in Labrousse in Gosier. A section which is part of all those which were victims of the floods during the night from Friday to Saturday. For Christelle, her vehicle was the most impacted.

Christine Valentino

©Guadeloupe

Like many policyholders, Christelle immediately turned to her insurer. In her case, it is an insurance broker with whom she has contracted. And this Monday morning, she is already facing her interlocutor who accompanies her in the declaration of the disaster she suffered.

Régine Rotin, insurance broker

©Guadeloupe

It was on Sunday that Régine Rotin received the first calls or text messages from her clients. A dozen victims of the disaster and who were trying to find out about the steps to take.
And for the most part, it is a claim related to their vehicle that they had to declare. Elsewhere, the declarations also related to the homes or businesses of insured persons damaged during these floods.

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