Whether for a family expatriation, a business trip, or studies abroad, finding health insurance that covers us properly abroad is an essential step to take before leaving. But among all the available offers it is often difficult to navigate! This is when the advice of an expert such as Agoraexpat is needed. Eric Thoby, founder and director of Agoraexpat, tells us more.
Can you introduce yourself in a few words and tell us how AgoraExpat was born?
Eric Thoby: Expatriated to the United States for nearly 20 years, I was working at the time as regional director of the North American branch of a French wealth management and pensions consulting group. Noting that regulation had evolved a lot in the field of wealth management in the United States, I decided to create a company centered on the pension part, by transposing everything I had learned during my 15 years of professional experience, in particular everything relating to tailor-made advice to our customers.
This is how AgoraExpat, a health insurance brokerage company for expatriates, was born 10 years ago.
What services are offered at AgoraExpat?
At AgoraExpat, we offer health insurance and pension solutions specially designed for foreign countries. Whether for an expatriation with family, alone or as a couple, a business trip, international studies, a temporary stay…, we have a solution adapted to each situation.
We also provide information and personalized advice according to the country of expatriation and the needs of each one.
We accompany our clients throughout their expatriation by remaining their privileged interlocutor and by establishing a real trust with them.
Concretely, first of all, we discuss with the customer to identify the parameters that will allow us to propose the most suitable offers. The country of destination, the length of stay, the composition of the family, the age of each insured and the specific medical needs are essential information.
Then we carry out in-depth research to guide the client towards the insurer best suited to their profile and their expatriation project.
We accompany the client before the selection of the offer, during the implementation of the contract, but also beyond. We remain available throughout the expatriation to answer questions, provide additional information, follow up with the insurer following a request for reimbursement, add guarantees, beneficiaries, etc.
What are the advantages of using a brokerage service to find health insurance?
First, our services do not incur any additional costs. We are directly remunerated by the insurance companies with which we have established partnerships. There is therefore no difference, in terms of price, between going through AgoraExpat and going directly to the insurer.
In addition, compared to online insurance comparators, our differentiating criterion is really the dimension of advice. As a broker, we ask the right questions to the policyholders who contact us, which allows us to guide them effectively in their choice.
We coordinate all the effort, from setting up the offer to managing the health insurance contract. For the future expatriate, it’s a huge time saver!
What is the added value of AgoraExpat?
We make it a real point of honor to communicate closely with the client to provide him with personalized advice, as close as possible to his needs. Our teams are themselves made up of French expatriates and are therefore perfectly familiar with the problems of our clients.
In addition, our offices are located in Paris and New York, which allows us to cover several time zones (North America, South America, Europe, Africa, Middle East, etc.). Our customers can therefore reach us easily from many countries.
In certain geographical areas, AgoraExpat is the biggest provider of business for renowned insurance companies. This allows us to maintain a privileged relationship with insurers and to have a very quick response to the slightest request.
Finally, in very specific markets such as the United States, where understanding the healthcare market is essential given its complexity and the costs it generates, we are really health insurance specialist for the French people who live there or intend to settle there.
Our clients recognize us as the essential player that it is necessary to know in order to properly prepare and optimize their expatriation.
> To find out more about AgoraExpat:
Website : www.agoraexpat.com
Such : +33 (0)9 77 21 99 60
Email : [email protected]